Last updated: April 14, 2022
Cardly provides you with access to Cardly.net subject to the following terms of service. If you access, visit or shop on Cardly.net, you accept these terms of service. Please read them carefully.
From time to time downtime, either scheduled or unscheduled, may occur. Cardly will work within reason to ensure the amount of downtime is limited. Cardly will not be held liable for the consequences of any downtime.
Please contact us using the details below to discuss a return or exchange.
Gift Cards should be treated like cash. Do not share your Cardly account with anyone. If you believe your account has been compromised please contact us at support@cardly.net as soon as possible so we can put a hold on your account. If someone has already spent your Gift Card, code and/or voucher unfortunately we are unable to assist you.
Our Gift Card Terms of Sale apply when you purchase Gift Cards from Cardly. These are subject to change at any time at our discretion, and so the Terms of Sale should be reviewed each time a purchase is made.
Cardly is a re-seller of digital Gift Cards. We do not re-sell plastic Gift Cards. To use this service you need to create an account with Cardly or checkout as a guest. To buy a Gift Card, code and/or voucher you will need to use a valid VISA, MasterCard or American Express. Access to Cardly is provided with your email.
Features include (but are not limited to) buying, sending and redeeming Gift Cards. Cardly processes payment transactions on your behalf each time a payment is made. We use a third party processor; we do not hold any financial information or credit card details. Cardly provides users with a platform to purchase digital Retailer Gift Cards. The issuer of the Gift Card is the Retailer for the applicable Gift Card.
Each time you send a Gift Card and the Gift Card has been posted and redeemed, Cardly no longer accepts responsibility for this Gift Card, code and/or voucher. If you have entered the wrong mailing address and the Gift Card has already been redeemed we are unable to assist with this request.
If chosen, it is possible to send a Gift Card and allow the recipient to swap for Retailer Gift Card(s) of their choice to the equal value of the original Gift Card. The redemption of a Gift Card is valid for 2 years. By swapping the Gift Card for another Retailer Gift Card, the user agrees to the Gift Card Terms and Conditions set by the Retailer. Please check Retailers’ Terms and Conditions before you perform the swap. Once a Gift Card has been swapped or partially swapped, it cannot be reverted back to the original Gift Card.
In no instance can a Gift Card, Retailer Card, swapped Gift Card or Gift Card balance be redeemed for cash.
When redeeming a Gift Card we will automatically create an account for you. This is where all your Gift Cards are stored and where you can check balances of Gift Cards, view Retailer terms and conditions and Redeem your Gift Cards.
Redeeming in a physical store: To redeem a Gift Card print out or store the gift card PDF on your device. Simply present the print out or the PDF on your device to the retailer at the time of purchase.
Redeeming online: At checkout, on the retailers website, paste this code from the Gift Card into the designated code area on that Retailers website. Please note: not all Retailers Gift Cards are available for purchasing their respective goods online. Please check each Retailer's Terms and Conditions before you purchase a Gift Card.
Any links to other third-party websites that are not owned or controlled by Cardly. Please be aware that we are not responsible for the privacy or other practices of such websites. You are solely responsible for reading and understanding the policies and terms of use or service of any other website that you visit.
Cardly can provide links to third-party websites, apps, mobile services or other third-party services and may also display, link to or make available third-party content, data, information, events, apps or materials on the Service. This does not indicate that Cardly endorses or controls, or makes warranties or representations of any kind in relation to third-party services or materials. All users are deemed to accept and understand that access to any third party website (including social media) is entirely at their own risk. Cardly takes no responsibility for any legal issues or otherwise that may result from your use of the third-party services of materials, nor the loss, damage or harm that may be incurred as a result of your use of such services. Your access to these services is not governed by Cardly’s terms and policies. Please review the applicable terms and policies, including privacy and data-gathering practices. The terms and policies for third-party services are solely between you and the service provider and not Cardly.
Unless otherwise indicated, the Services and all content and other materials are the proprietary property of Cardly or our licensors or users and are protected by Australia, USA, European, Canadian and United Kingdom intellectual property legislation.
Cardly grants you a limited, non-exclusive license to access and use the Services and Cardly content only for the purpose of purchasing, sending or managing Gift Cards or receiving other services under these Terms. The license is subject to these terms and you are not permitted to:
Any use of the Services or the Cardly Content other than what is specifically referred to in these Terms of Service is prohibited and any license granted will be terminated. Unauthorised use may also breach intellectual property laws and intellectual property rights. The license is revocable at any time.
"Cardly" is a registered trademark. "Cardly", the logo and any other Cardly product or service names are Cardly’s intellectual property and may not be copied, imitated or used, whether in whole or part, without the prior written consent of Cardly. All other trademarks and names mentioned in the Service are the property of their respective owners and cannot be used without the permission of the relevant holder.
Cardly has a policy of terminating - in appropriate circumstances and at Cardly’s sole discretion - users who are deemed to be repeat infringers. Cardly may also limit access to the Services and/or terminate the accounts of any users who infringe the intellectual property rights of others. If you believe that anything on the Service infringes upon any intellectual property, which you own or control, a notification may be filed by emailing support@cardly.net If you knowingly misrepresent in your contact with us that the material or activity is infringing, you will be liable for any damages, costs or legal fees incurred by us or the alleged infringer as the result of our relying upon the misrepresentation in removing or disabling access to the material or activity claimed to be infringing.
The user is solely responsible for all content posted, uploaded, transmitted, distributed, stored, created or otherwise published through the Service ("User Content"). This content must comply with the rules set out below. They do not create any private right of action on the part of any third-party or any reasonable expectation that the Services will not contain any content that is prohibited by such rules.
We reserve the right to cancel a user account at any time for any reason at our sole discretion. You agree not to post, upload, transmit, distribute, store, create or otherwise publish through the Service content, which falls under any of the following:
If there is content that is objectionable for any of the above reasons or otherwise, please let us know by sending us an email to support@cardly.net. We will review your concerns, but we have the right in our sole discretion to make the final judgment on whether the Terms have been violated and to determine what, if any, action should be taken.
While Cardly does not control and is under no obligation to screen, edit or monitor any User Content that is posted, stored or uploaded onto the Services, Cardly reserves the right to remove, screen or edit any content posted, stored or uploaded onto the Service at any time for any reason without notice. You are solely responsible for backing up your content and replacing any content you post, store or upload onto the Service at your own costs and expense. We take no responsibility or liability for any content.
Other than for feedback provided with respect to the Services, you retain ownership of any content you post, store or upload onto the Service. You therefore allow Cardly and our affiliates the right to use, reproduce, modify, adapt, publish, translate, distribute and display such content throughout the world in any manner or media, on or off the Service.
You represent and warrant that you will not use, reproduce, modify, post or upload onto the Service:
You otherwise represent and warrant that:
You are solely responsible for your conduct and the conduct of anyone who uses your account with respect to the Service, and you agree that you will not permit anyone using your account to conduct any of the following in connection with the Services:
Should your account be disabled, you or anyone acting under your discretion are strictly prohibited from creating another account with Cardly. We take no responsibility or liability for any user conduct, mistakes, defamation or omissions that you may encounter during your use of the Service. Your use is at your own risk.
We welcome your feedback. Feedback submitted through the Service or otherwise is non-confidential and becomes the sole property of Cardly. We own the intellectual property rights in and to such feedback, and are entitled to the unrestricted use and dissemination of this feedback for any purpose, commercial or otherwise, without acknowledgement to you.
For any technical issues with our Service please contact support@cardly.net for us to review the problem. We will take all measures to rectify the issue as soon as possible. Cardly will review your complaint and notify you in the event that we shall require additional information or documents. You agree to fully and timely cooperate with all requests we may make in the resolution process.
Please follow the following terms and conditions in the event you have a dispute regarding the purchase of any product you have made through the use of our Services:
Cardly is a marketplace that provides users access to Gift Cards offered by third parties. As an intermediary, we are not responsible for the creation or redemption of Gift Cards provided by third parties, nor can we be held responsible for transactions on third party websites. Use of third party logos and trademarks in no way constitutes an affiliation between Cardly and a third party.
You expressly acknowledge and agree that your use of the Service and Cardly content is at your own risk. Cardly disclaims any and all warranties and representations (express or implied, oral or written) with respect to the Service, including any:
In your use of the Service, you agree, at your own expense, to defend, indemnify and hold us, our service providers and consultants from any actual or threatened legal action, proceedings, claims, damages, payments, deficiencies, fines, judgments, settlements, liabilities, losses, costs and expenses caused by or arising out of your use of the Service, your violation of these Terms or any content you post, upload or transmit through the Service.
In no event will Cardly be liable to you or any third party for any incidental, special, indirect, consequential, exemplary or punitive damages whatsoever including, but not limited to, damages for loss of profits, loss of data, business interruption or any other commercial damages or losses arising out of or related to the Service and content contained, including but not limited to the Gift Cards, gift promotions, related products and services (this includes but is not limited to the redeemability of Gift Cards, codes and/or vouchers or gift promotions), user content, Cardly content, third party services and/or materials, however caused, regardless of the liability and even if Cardly has been advised of the possibility of such damages.
Our Service is subject to the laws of Australia. We make no representations or warranties that the Service is appropriate or available for use in other locations. Should you choose to access or use the Service from locations outside Australia, you do so at your own risk and are responsible for compliance with all applicable laws, rules and regulations.
Your account with Cardly and any access to the products and services is and shall remain at the sole and absolute discretion of Cardly. Cardly will reserve the right to change, suspend, remove, discontinue or disable access to the Service at any time and without notice. In no event will Cardly be held liable for the removal of or disabling of access to any part or feature of the Service.
Should any provision of these Terms be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
Enforcement of the Terms is solely at our discretion and Cardly’s failure to enforce a provision in some instances does not constitute a waiver of our right to enforce such provision in other instances.
Cardly can assign these Terms and its rights or delegate its obligations without your consent. All provisions contained in these Terms shall extend to and be binding upon you and Cardly’s successors and assignees. You may not assign these Terms to another person or entity.
You represent and warrant that: (i) you are not located in a country that is subject to a United Kingdom or United States Government embargo, or that has been designated by the United Kingdom or United States as a "terrorist supporting" country; and (ii) you are not listed on any United Kingdom or United States list of prohibited or restricted parties.