FAQs

  • Are you still open during the Pandemic?

    Yes. Our operations in the US, UK and Australia are still running as per normal despite COVID-19. All of our teams are taking extreme care in observing social distancing rules and have put in place other procedures and cleaning regimes to ensure full and complete adherence to government rules. USPS, Royal Mail, Australia Post, NZ Post and Canada Post are still delivering mail.

  • Can we design our own cards?

    Yes. You can bring your own design or ask us to design something for you?
  • We want to send cards to a list of people and have the content personalised. Is that possible?

    Yes. Cardly will let you craft the perfect card as a template. The template can include variable fields for things like "name" and "company name". The template can then be applied against a list of recipients and each card will be individually personalised and posted for you.

  • Can we schedule birthday cards?

    Yes, cards can be scheduled up to 12 months in advance. So if you can provide a list of names and dates of birth we can process you cards in a single go and cards will be printed and posted to arrive on or just before the recipient's birthday.

  • How much does it cost?

    The more cards you send, the greater the discounts we offer. You can see a pricing table here.

  • How long will it take for you to send my cards?

    Orders placed before 11AM (business days) are posted the same day. Delivery to the recipient will then be subject to the postage times of USPS, Royal Mail or Australia Post.

  • How do you convert my handwriting for use?

    If you order more than 200 credits we will convert one handwriting style at no cost. You will need to complete a form providing sufficient samples for the conversion process and then allow 2 business days for you handwriting to be uploaded for use.

  • Can I just send one card at a time?

    Yes, you will be able to send single cards on an ad-hoc basis. This is perfect for sending a thank you card to someone just after a meeting. You can also create and schedule campaigns. This is perfect for anniversary cards, birthdays and seasonal events like Christmas.