Go Catch Gift Card

GoCatch Gift Cards can be redeemed for on-demand trips and Advance Bookings in all GoCatch vehicle classes, excluding trips with in-app payments tagged as ‘business’ and payments outside of the GoCatch app including, but not limited to, Taxi jobs with external payments, cash, EFTPOS, or Cabcharge.

• Passengers must select to pay with a credit/debit card, PayPal, Google Pay, Apple Pay, Samsung Pay or ZipPay, saved and tagged as a ‘personal’ payment method in the GoCatch app.
• When redeeming a GoCatch Gift Card, the full amount of the voucher balance is transferred to the user’s GoCatch account on redemption, rendering the Gift Card voucher code void.
• Voucher codes are only able to be entered once.
• The new voucher balance of the user’s account is automatically applied to the next requested trip, and will be deducted from the final amount at the end of that trip.
• If the fare is higher than the account voucher balance, the difference will be charged to the selected payment method.
• Gift Cards are not redeemable for cash and cannot be exchanged or resold.
• Gift Cards have no cash redemption value and cannot be exchanged for cash.
• Gift Cards should be treated as if it were cash – it will not be replaced or refunded if it is lost or stolen.
• Gift Card expiry is 36 months from date of issue.
• Any unused voucher credit after 36 months from date of issue will be forfeited.